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u
Read the appliance
designation
Fig. 6 (1)
,
service no.
Fig. 6 (2)
and serial no.
Fig. 6 (3)
from the
rating plate. The
rating plate is
located inside the
appliance on the left-
hand side.
Fig. 6
u
Notify a qualified service provider, specifying the fault,
appliance designation
Fig. 6 (1)
, service no.
Fig. 6 (2)
and serial
Fig. 6 (3)
no.
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This will help us to provide you with a faster and more
accurate service.
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Keep the appliance closed until the Customer Service
engineer arrives.
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The food will stay cool longer.
u
Disconnect the power plug (do not pull on the power
cord to do this) or switch off the fuse.
7 Troubleshooting.
Your appliance is designed and manufactured for reliable
operation and a long lifespan. If a malfunction nonethe-
less occurs during operation, please determine if the
malfunction is due to an operating error. If a service call
determines operator error, you will be charged for the
costs incurred, even during the warranty period. You may
be able to rectify the following problems yourself:
Problem Possible Cause Correction
The appliance
does not work.
The appliance is not switched on.
u
Switch on the appliance.
The power plug is not properly
inserted in the wall socket.
u
Check the power plug.
The fuse in the wall socket is not OK.
u
Check the fuse.
Power failure
u
Keep the appliance closed.
u
Protect the food: place dry ice on top of the food or
use an alternate freezer, if the power failure persists
for some time.
u
Do not re-freeze defrosted food.
The compressor
runs for a long
time.
When less refrigeration is required,
the speed-controlled compressor
switches to a low speed. Although
the running time is increased as a
result, energy is saved.
u
This is normal in energy-saving models.
SuperCool function is activated.
u
The compressor runs long to rapidly cool food. This
is normal.
An LED at the
lower rear of the
appliance (near
the compressor)
flashes regularly
every 5
seconds*.
There is a fault.
u
Contact the customer service department (see Main-
tenance).
Noises are too
loud.
The different speed levels of speed-
controlled* compressors can cause
them to generate various noises
during operation.
u
These noises are normal.
A gurgling
sound
This sound comes from the refrig-
erant flowing in the refrigeration
circuit.
u
The sound is normal.
A faint clicking
sound
The sound always occurs when the
refrigeration unit (the motor) automat-
ically switches on or off.
u
The sound is normal.
Troubleshooting.
* Depending on model and options 9
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